Processing Time:
Orders are typically processed within 1 business day from the date of purchase. During peak seasons or special promotions, processing times may vary, and we appreciate your patience.
Shipping Methods:
We offer a range of shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 2 business days.
- Expedited Shipping: Guaranteed delivery within 5 business days.
Please note that delivery times are estimates and may vary based on your location and external factors such as customs processing.
Shipping Rates:
Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost at checkout before completing your purchase.
Tracking Your Order:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package.
International Shipping:
We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.
Customs and Import Duties:
For international orders, please note that customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the order total. Customs policies vary widely from country to country, so please check with your local customs office for more information.
Incomplete or Incorrect Addresses:
It is essential to provide accurate shipping information. We are not responsible for orders with incomplete or incorrect addresses. If your package is returned to us due to an address error, additional shipping fees may apply for reshipment.
Contact Information:
If you have any questions or concerns about your order's shipping, please contact our customer service at [customer service email].
Thank you for choosing EMPRESS WARRIORS. We appreciate your business!